Enchanting Garden Harness

Proper sizing ensures your dog's comfort and safety. To find the perfect fit, measure your dog's neck circumference where the collar naturally sits, then add 2 inches. You should be able to fit two fingers comfortably between the collar and your dog's neck.  If your dog falls between sizes, size up for better comfort and adjustability.

Our collars come in three sizes:
• Small: 10"-15" neck circumference, 0.6" band width
• Medium: 13"-21" neck circumference, 0.8" band width
• Large: 16"-26" neck circumference, 1" band width

Our collars, leashes, and harnesses are designed for durability and comfort using premium materials:
• High-quality polyester webbing for strength and vibrant colors
• Interior padding for cooling comfort and reduced rubbing
• Heavy-duty plastic quick-release buckles for secure fastening
• Nickel-plated steel D-rings for leash attachment
• Rust-proof hardware perfect for beach days and water activities

All materials are carefully selected to withstand daily adventures while maintaining their style and comfort.

Proper care will help your Aloha Dog Co gear maintain its vibrant colors and durability for years to come:
• Hand wash in cold water with mild detergent
• Hang dry - avoid machine drying as heat can damage the materials
• Do not bleach or use harsh chemicals
• For spot cleaning, use a damp cloth and gentle soap
• Rinse thoroughly after beach or saltwater use to prevent salt buildup

We ship from our warehouse in Miami, Florida. Processing and shipping times are:
• Processing time: 1-2 business days to prepare your order for shipment
• Shipping time: Varies by location, but we work to get your order to you as quickly as possible
• Shipping destinations: US domestic shipping and select international destinations

Once your order ships, you'll receive an email confirmation with tracking information. If you don't see it, check your spam folder or contact us at support@alohadogco.com for assistance.

Tracking your order is easy:
• Visit our Order Tracking page at alohadogco.aftership.com• Enter your order number and email to view real-time shipping updates
• You'll also receive tracking information via email once your order ships

Note: We cannot make changes to your order after it has shipped, so reach out immediately at support@alohadogco.com if you need assistance.

What is your return policy?

We stand behind the quality of our products and want you to be completely satisfied with your purchase. Our return policy includes:

• 30-day return window from the date of original shipment

• Items must be unused and in the same condition as received

• Full refund of purchase amount (minus original shipping charges)

• Refunds processed within 3 business days of receiving your return

• Customers responsible for return shipping costs (unless we sent incorrect or damaged item)

To start a return, visit our Return Center at account.alohadogco.com

We want to make exchanges as easy as possible for you:
• We'll provide a free exchange shipping coupon when you process your return through our Return Center
• Simply return the original item for a refund
• Place a new order for your preferred size or style using the free shipping coupon

This ensures you get exactly what you want while we process your return smoothly.